Messaging Engineer (M/F)

About the company

Sopra HR Software, a subsidiary of Sopra Steria, offers comprehensive HR solutions perfectly adapted to the needs of Human Resources Departments and medium to large-sized organizations, in both the public and private sectors.

A specialist in HR management, payroll, and talent management in local and international contexts, Sopra HR supports more than 950 clients, in both "on-premise" and cloud modes.

A partner in the success of its clients' digital transformation towards HR 3.0, Sopra HR, a global player in Human Resources, prioritizes Co-innovation, promotes HR performance challenges, and emphasizes the employee experience.

Your tasks

Your working environment You will join the DSI as a Messaging Engineer. You will join the team in charge of Microsoft tools related to communications (Mails, VoIP, meetings). You will be under the responsibility of an activity manager based in England managing an international team, but you will simultaneously belong to the DSI Tunisie.

Your missions will include

• Participation in the maintenance and evolution of messaging platforms, both Exchange online and Exchange SE
• Participation in messaging migrations related to mergers/acquisitions
• Intervention in the analysis, remediation, and filtering of phishing and ransomware messages
• Level 3 support to assist users and projects
• VIP support for requests related to messaging tools
• Participation in technological monitoring of Microsoft tool functionalities in order to propose new uses for these tools within the group

Requirements

You have an Engineering degree or a university degree in computer science. You have 5 years of experience in the Exchange world and are proficient in Scripting.

You have experience in supporting French VIPs.

Knowledge of both Exchange SE and Exchange online in a hybrid environment is a plus.

You have strong analysis and diagnostic skills. You are proactive, you enjoy challenges, and you like working in a multicultural environment.

You are fluent in English (written and oral) in order to exchange daily with a team distributed between France, England, Spain, Belgium, and India.

What we offer

What we offer you

• Acquiring significant business skills on the Group's key operational processes,
• Being at the heart of the group's operational life
• Working with the various DSI teams.

Other

Technical environment

• Office365 Exchange online
• Exchange SE
• Sophos mailgateway
• Microsoft Defender Office365
• Powershell
• Cloudiway tenant2tenant migration