Delivery Governance Manager

About the company

Company Description Sopra Steria, a European leader in the technology sector with 51,000 employees in 30 countries and a turnover of €5.6 billion in 2025, implements strategic transformation projects for private companies and public organizations, thanks to distinctive expertise in consulting, system integration, software solution development, artificial intelligence, and cybersecurity. The Group supports its clients in generating sustainable value and concrete results, combining knowledge of the most innovative technologies with the ability to interpret the business needs of different sectors.

In Italy, it is present with 6 locations in Milano, Roma, Parma, Padova, Ariano Irpino, and Napoli. With approximately 1,200 collaborators and a 2025 turnover of €107M, it is active in the Financial Services, Public Administration, Energy, Telecommunications, and Space sectors. In the private sector, it distinguishes itself through experience with Retail and Luxury, Media, and manufacturing companies. With this cross-functional experience, it contributes to accelerating the digital transformation of the country through innovation, specialized skills, and a people-centered approach.

The world is how we shape it Sopra Steria (SOP) is listed on Euronext Paris (Comparto A) – ISIN: FR0000050809. Find out more at www.soprasteria.com

Your tasks

YOUR ROLE You will join the Operation Direction in the role of Delivery Governance Manager, contributing to ensuring the quality, sustainability, and reliability of delivery throughout the lifecycle of initiatives, from the pre-sales phase to project execution.

In particular, you will be responsible for

• supporting the pre-sales phase, collaborating with response teams and verifying through specific reviews that the solutions proposed to clients are concretely feasible;
• overseeing delivery quality, promoting compliance with the commitments defined during the pre-sales phase;
• participating in the technical and financial reviews of offers, verifying their feasibility and sustainability together with the other actors involved in the process;
• supporting the verification of the economic aspects of initiatives, such as estimates, costs, profitability, billing, within the scope of the planned reviews;
• verifying the consistency between the offer and the opening of the work order;
• collaborating with Project Managers, Supervision Directors, Account Managers, and other stakeholders involved in the delivery cycle;
• promoting the adoption and application of the rules and tools of the delivery framework within projects;
• promoting automation and industrialization of projects, with the aim of reducing repetitive operations;
• contributing to the dissemination of company methodologies and processes, also supporting the training of PMs and managerial figures on sales, delivery, and governance processes and supporting tools.

Requirements

YOUR PROFILE We are looking for a person with significant experience in the management and supervision of IT projects and services (at least 8-10 years of professional experience), capable of combining project vision, attention to economic aspects, and the ability to anticipate risks and critical issues.

In this role, it will be particularly important to be able to move in complex contexts, interacting effectively with Project Managers, Account Managers, delivery managers, and corporate stakeholders. The ideal profile possesses:

• experience in Project Management, Delivery Management, or Quality & Production Management in the IT field;
• knowledge of the main dynamics of managing IT projects and services;
• the ability to read and evaluate a project proposal while simultaneously considering scope, effort, costs, revenues, profitability, risks, and delivery sustainability;
• experience in dealing with technical, commercial, and managerial teams;
• an attitude toward problem solving and the ability to intervene preventively on risk situations;
• the ability to guide PMs and teams in the application of processes, methodologies, and tools;
• good knowledge of the English language

YOUR SKILLS To succeed in the role, the following will be particularly relevant:

Project & Delivery Management

• management of the lifecycle of projects and services;
• planning and control of time, costs, and activities;
• risk analysis and management;
• delivery governance and monitoring.

Presales & Business Economics

• analysis of the feasibility of offers;
• evaluation of effort and project estimates;
• understanding of costs, revenues, and profitability;
• ability to analyze business cases/economic baselines and main project economic indicators.

Quality & Process

• orientation toward delivery quality;
• ability to apply company processes and standards;
• sensitivity toward standardization, automation, and industrialization;
• ability to identify opportunities for process improvement.

Leadership & Stakeholder Management

• ability to relate to technical, commercial, and managerial interlocutors;
• effective communication;
• facilitation and mediation skills;
• authority in conducting reviews and project comparisons;
• collaborative and solution-oriented approach.

What we offer

*OUR PROPOSAL* We offer you the opportunity to work in a dynamic environment, on national and international projects, that allows you to continuously deepen your knowledge and develop your skills. If you want to boost your career and become part of a leading and continuously growing IT services company, send us your curriculum!

Other

For this position, a RAL between € 60,000 and € 70,000 is expected. The place of work is ASSAGO with the possibility, compatible with the activity performed, to join the smart working agreement as provided by our company policy. However, availability to travel nationally and internationally is required. Discover Sopra Steria! Visit our website and stay updated through the blog and social pages https://linktr.ee/SopraSteria

This announcement is addressed to both sexes, pursuant to laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.

All rules regarding your data collected in this way are detailed in the Candidate Data Protection Information (https://www.soprasteria.it/footer/protezione_dati_candidati). In accordance with current legislation / regulations regarding information technology, documents, and civil liberties, you have the rights of access, rectification, erasure, portability, limitation, opposition, and definition of instructions regarding the fate of your Personal Data after your death. These rights will be exercised by sending an email to the Data Protection Officer (DPO) at DPO.Italia@soprasteria.com or by mail to this address: Sopra Steria Group S.p.A. - Ufficio legale - Strada 4 Palazzo A7 - 20090 Assago (MI). You also have the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (Piazza di Monte Citorio n. 121 00186 Roma), if the data controller does not comply with the obligations provided by the legislation in force.