Junior Support & Services Consultant - Colomiers

About the company

Drawing on its expertise in complex high-tech products, CIMPA's vocation is to provide its customers with a competitive advantage by improving operational efficiency throughout the product life cycle. Technological complexity, long life cycles, safety and security requirements, multi-dimensional supply chains…: we are committed to transforming, optimizing, and strengthening industrial design and production approaches and their associated information systems.

Our comprehensive and modular services around Product Lifecycle Management (PLM) cover every stage of the product life cycle: product design, manufacturing, commissioning, through to maintenance and support. Our strength lies in the combination of our customers' industrial business knowledge with our expertise in information technologies. We intervene with the various Departments and Functions that follow the product's evolution.

CIMPA serves the manufacturing industry, as well as suppliers to major prime contractors, operators, partners, and customers, in the aerospace, defense, energy, and transport sectors.

Your tasks

As part of our business development, we are recruiting Junior Support & Services Consultant M/F profiles to participate in the transformation of industrial organizations around maintenance and services challenges.

Within our PLM consulting team, directly reporting to our Support & Services division, you will support our large industrial accounts in optimizing their processes and designing new innovative services. Your interventions cover the entire project cycle, from strategic scoping to operational deployment.

Our field missions and our close collaboration with customers place us at the heart of their challenges and their products. Leveraging our PLM experience and our knowledge of the product life cycle (E2E Process, Method & Tools), we are true partners in their operational efficiency; we co-construct the industry of tomorrow with them.

• Participate in conducting studies, diagnostics, and proposals for improving maintenance and service processes

• Support our customers in the design and implementation of their digital and organizational transformation strategies

• Integrate business needs into PLM roadmaps and co-construct priorities with teams

• Support the management and deployment of industrial projects, from the scoping phase to change management support

• Produce high value-added deliverables: process maps, business cases, specifications, roadmaps, transformation plans

• Structure and lead project meetings and collaborative workshops with stakeholders

• Ensure and develop the customer relationship within a long-term partnership logic

• Contribute to the drafting of commercial proposals and detect all development opportunities

Requirements

With an engineering background (Master's degree) and 2 to 3 years of experience in consulting or in an industrial environment focused on product support and services. You have developed a real appetite for consulting and organizational transformation.

• You are a good communicator both in writing and speaking, capable of producing quality deliverables and leading meetings with impact

• You are recognized for your ability to adapt to varied industrial environments and your rigorous organization

• You have contributed to transformation projects in Customer Services (maintenance, repair, spare parts, technical documentation...)

• You enjoy customer contact, developing relationships of trust, and working in multidisciplinary teams

• You have an excellent analytical and synthesis spirit

• You are curious, proactive, and solution-oriented

• You know how to detect business opportunities and contribute to commercial development

• This position requires proficiency in English for daily professional use

What we offer

Thanks to access to a training catalog, exchange and mutual aid with your colleagues, as well as several competence centers, you will have everything you need to succeed in your missions:

Joining CIMPA means

• Getting involved in many projects where you are a driving force in order to strengthen our company's reputation and our teams' engagement,
• Having a taste for challenge to complete your missions on time,
• Developing your autonomy and sense of initiative,
• Developing business expertise,
• Benefiting from supportive management.

Other

If you recognize yourself in this description, then this position is made for you!

An inclusive and committed employer, our company works every day to fight against all forms of discrimination and promote a respectful working environment. This is why, committed to diversity and inclusion, we encourage all applications and all profiles.