Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC)

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred

• 5+ years in RightNow (including the latest release)
• 2+ years in PHP, HTML, CSS, Shell Scripting
• 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.)
• Add-In Development using RightNow Desktop Add-in framework
• Widget design
• Ability to configure the Oracle RightNow application
• Able to write and execute ROQL queries
• CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS
• Should have strong functional skills
• Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
• Excellent Client handling skills
• Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
• Strong CRM Domain Knowledge, with special focus on Service Domain
• Experience and expertise in Cloud Implementation
• Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
• Language interfaces/ deployment in multi country setups

Qualifications

QualificationsBasic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT.

Additional Information

Note:- This is a Full-Time & Permanent job opportunityfor you. Only US Citizen,Green Card Holder,GC-EAD,H4-EAD & L2-EADcan apply. No OPT-EAD, H1B & TN candidatesplease. Please mention your Visa Statusin your emailor resume.