Bilingual Receptionist

Your tasks

• Answer live incoming calls on behalf of multiple client companies.
• Screen, announce, and transfer calls professionally.
• Schedule appointments and manage calendars.
• Accurately document caller information and detailed messages.
• Learn and retain specific account instructions for numerous clients.
• Adapt communication style to represent different companies professionally.
• Use CRM and telephone systems to manage client interactions.
• Handle a high volume of calls while maintaining professionalism and accuracy.
• Provide exceptional customer service and maintain strong client relationships.
• Follow company procedures while exercising sound judgment during conversations.
• Maintain accurate records and updates within company systems.
• Collaborate with supervisors and team members to ensure service excellence.

Requirements

Job Description We are looking for professional, articulate, and customer-oriented receptionists to manage incoming calls on behalf of multiple client companies. This is not a traditional call center role. Selected candidates will function as an extension of each client's team, providing personalized service, scheduling appointments, screening calls, and ensuring a professional customer experience. This position begins as a part-time opportunity with a clear path toward full-time employment based on performance and business needs.

Mandatory Requirements

• Advanced or near-native English communication skills, both verbal and written.
• Minimum 2 years of experience in a phone-intensive role.
• Previous experience as a receptionist, virtual receptionist, reception representative, customer service representative, call manager, intake specialist, or similar position.
• Excellent grammar, punctuation, and written communication skills.
• Comfort handling consecutive incoming calls throughout the workday.
• Experience using CRM systems, telephone systems, scheduling tools, or similar platforms.
• Professional, friendly, and confident phone presence.
• Reliable internet connection and stable setup for working from home.
• Quiet and distraction-free workspace.

Requirements

• Minimum education: University
• years of experience
• Languages: English
• Knowledge: Crm, Customer service, Customer service

Other

Schedule Part-Time. Monday to Friday Working hours between 8:30 AM and 5:00 PM (Pacific Time) (20 hours per week, 4 hours per day). Argentina Time: 12:30pm to 9:00 pm. Position: remote.