Bilingual On-site Project Coordinator / Account Manager
Your tasks
Job Description We are looking for a highly organized and customer-oriented Project Coordinator / Account Manager to manage projects from start to finish. You will be the main point of contact between clients, distributors, and internal teams, ensuring the correct follow-up of orders, schedules, and installations, guaranteeing an excellent customer experience.
Main Functions
- Manage projects from order receipt to completion.
- Serve as the main point of contact for clients and distributors.
- Coordinate schedules, appointments, and project timelines.
- Track project progress and update information in CRM.
- Resolve inquiries, provide updates, and handle incidents with clients.
- Coordinate with internal teams and contractors to ensure on-time deliveries.
Requirements
- Minimum 1 year of experience in Project Coordination, Project Management, Account Management, Customer Success, or Customer Service.
- Advanced English (C1) is indispensable.
- Experience managing multiple projects, accounts, or requests simultaneously.
- Proficiency in CRM, project tracking systems, or order management.
- Excellent organizational, communication, and problem-solving skills.
- Ability to work in dynamic and customer-oriented environments.
Desirable Requirements
- Experience in construction, remodeling, manufacturing, or installation coordination.
- Knowledge of CAD software or project tracking tools.
Key Skills
- Project Management
- Project Coordination
- Account Management
- Customer Success
- Customer Service
- CRM
- Order Management
- Scheduling
- Stakeholder Management
- Client Relations
- Problem Solving
- Multitasking
Desired Profile A proactive person, detail-oriented and with excellent customer service skills, capable of managing multiple priorities and successfully coordinating projects in a fast-paced environment.
-Requirements- Minimum education: Basic Secondary Education years of experience
Other
Project Coordinator / Account Manager Location: Medellín - Camacol Office | Barranquilla - Seller Office Modality: Hybrid (on-site training) Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. CST English level: Advanced (C1) Salary: To be agreed upon
Keywords: proyecto, project, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente