Payroll Associate (Customer Service Experience) / Monday to Friday - am
Are you passionate about customer service, payroll management, and working in dynamic environments? This position could be for you. We are looking for a Payroll Associate to join our team. This is a challenging and fast-paced role, ideal for people with quick reaction capabilities, attention to detail, and a strong commitment to customer satisfaction. · Modality: On-site in Barranquilla Schedules: Monday to Friday | 7am - 4pm / 8am - 5pm / 10am - 7pm
Main responsibilities: Manage and coordinate multiple client payroll processes. Ensure that all payroll transactions are carried out accurately, timely, and in accordance with current regulations. Correctly administer payroll-related taxes. Process wage garnishments, child support orders, and tax liens. Prepare quarterly and annual reports accurately and within established deadlines. Generate ad hoc reports for clients. Provide support in different payroll environments, including time tracking, processing, and report generation. Resolve inquiries related to payroll and associated systems. Manage client projects and coordinate the full cycle of payroll activities. Handle client calls and concerns, offering excellent service based on follow-up, proactivity, and responsibility. · Requirements: Completed secondary education (High School Diploma or equivalent). More than 1 year of experience in customer service. English: C1 Excellent verbal communication and telephone etiquette skills. Strong organizational, time management, problem-solving, and task prioritization skills.-Requirements- Minimum education: Basic Secondary Education years of experience Languages: English Knowledge: Administration Keywords: nominas, sueldo, paga, retribucion, salary, payslip, payroll, wage, pay, payment, nominista, servicio, service