Customer Support Associate
Machine translation — original language: Spanish.Show original
Location: Medellín, Camacol Modality: On-site Schedule: Monday to Friday (availability between 7:00 a.m. and 8:00 p.m.) Remuneration: $2.800.000 COP + Transportation Allowance
Join our team!
We are looking for people passionate about customer service with an excellent level of English to provide support to users through calls, chats, and email.
What you will do
- Handle customer inquiries via calls, chat, and email.
- Resolve concerns in a professional and efficient manner.
- Guarantee an exceptional experience for customers.
- Escalate complex cases when necessary.
- Maintain updated documentation and information.
- Participate in continuous training to strengthen your skills.
Requirements
- Minimum 1 year of experience in Customer Service (calls, chat, and emails).
- English level B2+ or higher (conversational and written).
- Excellent communication and service attitude.
- Problem-solving skills.
- Ability to work in dynamic and customer-oriented environments.
What we are looking for
If you are a proactive person, service-oriented, and passionate about helping others, this opportunity is for you.
Apply and take your career to the next level with iSolved!.
-Requirements-
- Minimum education: Basic Secondary Education
- 1 year of experience
- Languages: English
- Age: From 18 years old
- Knowledge: Customer service
Keywords: apoyo, support, soporte