Client Onboarding Specialist
Modality: On-site
Schedule: Monday to Friday from 8:00 AM to 5:00 PM EST
Job Description:
We are looking for a Bilingual Client Onboarding and Operations Specialist to support the setup and transition processes for new clients.
This position has an operational and administrative focus, being responsible for validating information, preparing documentation, following up on tasks, and supporting the implementation team to ensure organized and accurate processes.
Responsibilities:
- Support the implementation process for new clients.
- *Review and validate employee information and documents.
- Perform quality controls on entered data.
- Prepare materials for welcome meetings with clients.
- *Update tasks and follow-up within internal platforms.
- Generate reports according to client requirements.
- Maintain organized and updated documentation.
- Coordinate information between internal teams.
Requirements:
1 to 3 years of experience in areas such as: B2B Customer Service, Operations, Human Resources, Back Office, Quality Control, Administration Advanced English C1. Excellent organizational skills. Attention to detail and analytical capacity. Ability to work with confidential information. Ability to work with multiple tasks and deadlines.
Ideal Profiles
- * HR Coordinator
- * HR Assistant
- * Administrative Analyst
- * Operations Specialist
- * QA Analyst
- * Onboarding Specialist
- * Customer Support Specialist.
Requirements
- Minimum education: High School / Secondary Education
- 2 years of experience
- Languages: English
- Keywords: specialist