Bilingual Customer Service (LM)

Your tasks

• We are looking for a Payroll Associate to process payroll accurately, support clients, and ensure compliance with payroll regulations. This is a fast-paced role requiring excellent customer service, organization, and attention to detail.

• Process and manage multiple client payrolls.
• Ensure accurate and timely payroll transactions.
• Handle payroll taxes, garnishments, child support orders, and tax levies.
• Prepare quarter-end and year-end payroll reports.
• Generate payroll and ad hoc reports for clients.
• Resolve payroll-related inquiries and provide client support.
• Coordinate payroll activities from start to finish.
• Manage client projects and maintain strong client relationships.

Requirements

• English B2+ High School Diploma or GED.
• 1+ year of customer service experience.
• Strong phone and communication skills.
• Excellent organizational, time management, and problem-solving abilities.
• Ability to prioritize tasks and work in a fast-paced environment.

• Minimum education: High School / Secondary Education
• 1 year of experience
• Languages: English
• Knowledge: Communication, Customer service, Call Center Techniques
• Keywords: service, service

Other

Payroll Associate

• Location: Barranquilla and Bogota Full-time - Monday to Friday English: B2+ Required