Account Manager - Inside Sales

SolarWindsCharlotte, North CarolinaJob.bopublished 09/14/2026
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At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Key Responsibilities

Own the full sales process within the mid-market segment

Identify, develop, and close new business opportunities

Build and maintain long-term relationships with C-level, IT, and business decision-makers

Develop and execute strategic account plans

Manage complex sales cycles involving multiple stakeholders

Qualify customer needs and create compelling business cases

Work closely with presales, marketing, customer success, partners, and product teams

Conduct presentations, discovery calls, negotiations, and executive meetings

Maintain pipeline, forecasts, and customer data in the CRM system

Achieve and exceed revenue, pipeline, and activity targets

Requirements

3+ years of successful B2B software or SaaS sales experience

Proven track record of selling to enterprise customers with complex buying centers

Experience managing long and structured sales cycles

Strong understanding of value selling, consultative selling, and stakeholder management

Confident presence at management and executive level

Excellent communication, presentation, and negotiation skills

High level of self-motivation, drive, and entrepreneurial thinking

Experience with CRM platforms such as Salesforce and common sales tools

Strong written and spoken English; additional languages are a plus

Preferred Qualifications

Experience in observability, IT operations, cloud, security, infrastructure software, or similar technology fields

Experience with indirect sales or channel/partner models

Understanding of ROI-based selling, business case development, and enterprise procurement processes

Experience working in international matrix organizations

Success Metrics

Achievement of quarterly and annual revenue targets

Development of a strong and qualified sales pipeline

Win rate on strategic opportunities

Forecast accuracy

New customer acquisition and expansion of existing enterprise accounts

Quality of collaboration with internal and external stakeholders

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice