spa receptionist
Education:
Secondary (high) school graduation certificate. or equivalent experience.
Work setting:
- Hotel, motel, resort.
- Spa.
Tasks:
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Answer telephone and relay telephone calls and messages.
- Calculate billing charges.
- Monitor mobile radio or telephone.
- Provide customer service.
Computer and technology knowledge:
- Social Media.
- Electronic mail.
- MS Word.
- MS Windows.
Transportation/travel information:
Public transportation is available.
Work conditions and physical capabilities:
- Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
- Combination of sitting, standing, walking.
Personal suitability:
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
- Evening.
- Flexible hours.
- Morning.
- Night.
Experience:
Experience an asset.
Employment terms options:
To be determined.
- Day.
- Weekend.
- Overtime available.
Other benefits:
- Free parking available.
- Other benefits.
- Team building opportunities.
- Parking available.