Club Manager - Babington House

The Role…

At Soho House, the   Club Manager   will hold a central leadership role, overseeing all aspects of the daily operation to ensure a consistently exceptional experience for members, guests, and staff. With a strong focus on service delivery, team management, operational excellence, and upholding the Club’s brand values, the Club Manager acts as the on-site lead across departments—hospitality, facilities, member services, and events.

As a visible and approachable leader, you will inspire your team to uphold the Club’s culture of discretion, sophistication, and attentiveness, while maintaining a profitable, safe, and well-organised environment.

What's in it for you?

Weekly Pay

Team meal whilst on shift prepared by our chefs

Every House Membership

50% off Food & Drink, 7 days a week

Staff Room Rate; Any Bedroom, Any House, $100 a night

Private Health and Dental Care

Life Assurance

Day off on your birthday

Up to 50% Staff Discount on Cowshed & Soho Home

In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling Sessions

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job

Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like “Cook House,” “House Tonic,” and “Club School.”

Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.

Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.

Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused.

Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team

Ensuring that members and guests have a great experience and resolving any issues before they depart

Contact person for all staff for any requests and problems and being responsible and pro-active in problem solving

To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards

Ensure the menus are updated monthly and are correct at time of printing, adhere to GM’s deadlines for menu printing

Coordinate tasks and work with other departments to ensure that the department runs efficiently

What we are looking for...

Minimum of 2+ years’ experience in similar capacity

Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure

Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests

Must be able to demonstrate competency as outlined in the training schedule and Club School

Must be able to work flexible shifts and schedules, including weekends and holidays as needed

Ability to take direction, work in a team environment and autonomously