Selection Process - 1797-12376314: Operations Assistant

A Brief Contextualization

We are a Civil Organization of Public Interest (OSCIP) that has been acting for 29 years to promote Brazilian Digital Transformation, creating, promoting, and executing initiatives at national and international levels in the areas of technology and innovation.

Throughout these more than two decades, we have been an instrument of transformation for the Brazilian economy, benefiting more than 5 thousand startups and more than 6 thousand companies, training more than 420 thousand people, contributing with more than 50% of the IT sector's exports, among other important achievements.

We operate in all states of Brazil and in 20 countries in the Industrial, Agribusiness, Commerce and Services, and Logistics sectors in the Oil and Gas, Telecommunications, Health, Aerospace, Automotive, and Security verticals.

Our Values

• Innovation;
• Ethics;
• Transparency;
• Quality;
• Social Responsibility;
• Creativity;
• Results Orientation;
• Respect;
• Collaboration.

Our Manifesto

Softex is made of people for people: those who are restless, creative, upright, adaptable, and innovative.

The story we write daily inspires changes, generates positive impact, and changes the quality of life of people from various corners of the country.

We inspire, transform realities, and believe in the potential of every citizen.

We contribute to job creation, the training of youth and adults, and the development of new businesses: always focusing on pioneering, the generation of opportunity, and the constant search for the common good.

That is Softex. Made of people. People who believe in an innovative future.

Responsibilities and assignments

The selected person will have their activities focused on the Operations area and, more specifically, on Softex projects and/or programs. This includes: executing operational activities of technical and administrative support, ensuring the fluidity of the production line and the agile progress of projects; organizing and updating internal project management tools, monitoring the granularity of actions and ensuring compliance with agreed deadlines; collaborating on the creation of presentations and status report moments in team meetings, facilitating the alignment of priorities; organizing hiring processes and acting as an interface with suppliers, performing preventive follow-ups to avoid bottlenecks and delays; supporting the issuance of reports and formatting of materials (dashboards, spreadsheets, presentations) to provide visibility to demands and support leadership decision-making; drafting institutional texts (meeting minutes, alignment emails, announcements) with clarity, objectivity, and grammatical correctness; among other activities necessary for the development of the employee, the area, and/or Softex.

Requirements and qualifications

ESSENTIAL REQUIREMENTS

• High school diploma completed.
• Practical knowledge in the use and updating of project/task management tools (e.g., Kanbanize, Trello, Jira, Asana).
• Mastery of the Office Package (focusing on Excel and PowerPoint) and Google Workspace tools (Calendar, Meet, Docs, and Slides).
• English from intermediate level onwards (reading, writing, and conversation for project support and international interactions).
• Excellent verbal and written communication for facilitating meetings and negotiating deadlines with different stakeholders.

DIFFERENTIAL REQUIREMENTS

• Currently enrolled (final semesters) or completed degree in Administration, Engineering, International Relations, or related areas.
• Experience with project management support, schedule control, and SLAs (Service Level Agreements).
• Experience or knowledge in technology projects, innovation, startups, or company internationalization.
• Intermediate knowledge of the Spanish Language.
• Notions of agile methodologies (Scrum, Kanban) or experience with workflow mapping and optimization.

VALUED BEHAVIORS

Proactivity and sense of ownership: ability to take the "lead," anticipate bottlenecks, and have the initiative to investigate processes and demand deadlines preventively.

Assertive communication and positioning: confidence to speak in collective forums, conduct status alignments with the team, and expose points of attention.

Organization and critical sense: analytical skill to manage multiple simultaneous demands (multitasker), prioritizing deliveries intelligently to avoid "silent delays."

Teamwork and dynamism: collaborative attitude, empathy to deal with different profiles, and energy to propose improvements and offer help to peers.

Additional information

📍 Location: Brasília - DF.

📄 Contract type: celetista.

⏳ Workload: 40 hours/week.

💰 Salary: to be negotiated.

🎁 Benefits:

• 🍽️ food/meal card;
• 🩺 medical assistance;
• 🛡️ life insurance;
• 🧠 mental health program;
• 😁 dental assistance (optional);
• 🏋️‍♂️ Wellhub (formerly Gympass);
• 🎂 day off on your birthday.
• ✨ among others!