Operational Excellence Business Analyst

Are you GAME to JOIN US and be our new Operational Execellence Business Analyst?

SoftConstruct is on a search for a new player to join our team.

Lead and support the implementation of key business process initiatives to enhance efficiency and effectiveness

Participate in process mapping, data collection, and analysis to assist in defining business process taxonomy and tracking KPIs

Analyze operational data to identify specific opportunities for cost-cutting and efficiency improvements

Assess costs and benefits of transformational and cost cutting initiatives

Execute efficiency initiatives and track results

Form and analyze performance dashboards

Collaborate with IT and Holding company stakeholders to document requirements and test solutions for business process automation

Facilitate workshops and support the adoption of continuous improvement practices within various company departments.

Bachelor’s degree in Business Analytics, Industrial Engineering, Finance, or Economics

2–4 years of experience in business analysis, operations, or process improvement 

Coursework or certification in Data Science or Project Management (e.g., CAPM or PMP) 

High proficiency in SQL or advanced Excel for data mining and interpreting operational datasets

Proven ability to build and maintain automated Power BI or Tableau dashboards to track KPIs in real-time

Skill in translating "business pain points" into "technical requirements" for IT teams (specifically for automation/RPA projects)

Ability to perform ROI calculations and NPV analysis for proposed efficiency initiatives 

Excellent verbal and written communication skills in Russian and English 

Ability to collaborate, influence, and build consensus with senior leadership, department heads, and corporate partners

Clear ability to translate complex data into actionable business insights

A flexible mindset tailored for iterative improvements and fast-paced environments

High precision in data collection and process documentation to ensure accuracy

Skilled at leading discovery workshops and brainstorming sessions with diverse teams

Excellent ability to articulate complex process concepts and the case for change to diverse audiences, and to coach departments on CI principles

           Working Model & Travel:

This is an on-site role based in Yerevan

Occasional travel may be required (approx. 5–10%) 

What We Offer:  

Competitive compensation and annual performance bonus 

Professional development support and mentorship from experienced leadership

Influence over company-wide strategic decisions and investment governance

Exposure to global markets, M&A activity, and innovation programs

Clear growth path into high-ranking individual contributor and management roles in Strategy & Transformation department as well as other functions and verticals within SoftConstruct

Do you like to learn hard, work hard and play hard? Do you imagine better things, technologies, future? If you answered “Yes” to at least two of these questions then we might be a great fit for you.