Sales Administration Manager - CDI (M/F)

Reporting to our Sales Administration Manager, you will be responsible for the administrative and commercial follow-up of customer orders, from their processing through to delivery.

You will be the primary point of contact for our customers throughout the processing of their files, ensuring rigorous follow-up and guaranteeing the proper coordination of the various stages of the order.

You will work in close collaboration with the business engineers in charge of the files to ensure efficient and fluid order management and to best meet our customers' expectations.

In this capacity, your missions will be as follows:

• You support customers from the quote request to invoicing, ensuring the registration and follow-up of orders as well as compliance with deadlines.
• You prepare and follow up on quotes, for both standard products and specific requests.
• You ensure the follow-up of customer files, particularly payments, disputes, and after-sales service requests, in connection with the relevant departments.
• You manage and follow up on supplier orders and exchange regularly with suppliers, carriers, and freight forwarders.
• You handle telephone and physical reception for customers, partners, and company visitors.

Profile sought: This position is for you if:

• You have a successful first experience in Sales Administration.
• You master the processing and follow-up of customer orders, from receipt of the request to invoicing.
• You are comfortable with IT and office tools, particularly ERP (ideally Luxor) and Excel.
• You have a foundation in professional English allowing you to communicate with different interlocutors.

We are looking for more than technical skills; we are looking for a personality that will make the difference!

Your personal qualities:

• You have excellent interpersonal skills and a sense of service, which are essential for supporting customers on a daily basis.
• You are rigorous and organized, in order to guarantee reliable follow-up of orders, quotes, and various Sales Administration files.
• You know how to manage several subjects in parallel and prioritize your actions based on requests and deadlines.
• You enjoy teamwork and know how to collaborate with different interlocutors (sales, logistics, quality, production).

Why join us?

• A versatile position: you intervene in the entire Sales Administration follow-up, from quote management to invoicing, while also handling part of the reception.
• A strong relational dimension: you exchange daily with customers, suppliers, and carriers, as well as with the various departments of the company.
• A technical environment: you will discover filtration products and solutions intended for various industrial sectors.