General Services Manager - Cork

About the company

Sodexo is seeking an experienced General Services Manager to lead the delivery of integrated facilities management services at the Eli Lilly site in Kinsale, Co. Cork.

Your tasks

This is an exciting opportunity for a commercially focused and people-oriented leader to oversee multiple service lines, drive operational excellence and build strong client relationships within a pharmaceutical environment where quality, compliance and safety are paramount.

As General Services Manager, you will take overall responsibility for the effective delivery of facilities management services on site, ensuring contractual commitments, operational targets and regulatory requirements are consistently achieved.

You will lead and develop a diverse team, manage financial performance and identify opportunities for continuous improvement, innovation and business growth.

Operational Leadership: Oversee the delivery of integrated facilities management services, ensuring exceptional service standards and contractual compliance. Client Relationship Management: Build and maintain strong client relationships, proactively addressing requirements and driving customer satisfaction. Financial Management: Manage budgets, forecasting, monthly profit and loss reporting, invoicing and financial performance to achieve commercial targets. People Management: Lead, coach and develop a high-performing team, promoting employee engagement, accountability and continuous professional development. Health, Safety & Compliance: Ensure compliance with all relevant health and safety legislation, site procedures and pharmaceutical quality requirements, including applicable GMP and GDP standards. Contract Management: Monitor service-level agreements (SLAs), key performance indicators (KPIs), contractual obligations and supplier performance. Continuous Improvement: Identify and implement opportunities to improve service delivery, operational efficiency, productivity and cost control. Business Development: Identify opportunities to expand service offerings, introduce innovative solutions and support contract growth. Risk Management: Maintain effective risk registers, business continuity plans and compliance procedures, ensuring risks are identified and appropriately managed. Stakeholder Collaboration: Work closely with central teams, technical specialists and other stakeholders to deliver consistent, high-quality services across the site. What We’re Looking For The successful candidate will demonstrate: A minimum of five years’ experience working and managing within a regulated environment, including GMP and GDP

Requirements

Lead. Inspire. Deliver Excellence. Are you an experienced facilities management professional with strong leadership, commercial and client relationship skills? Do you have a proven track record of managing complex operations within a highly regulated environment?

Other

General Services Manager Location: Kinsale, Co. Cork, Ireland Salary: Sodexo Contract: Full Time, Permanent