Sales Technician / Sales Technician

THE COMPANY

Socodix is a small business specializing in the distribution of spare parts for milking machines, based in Étreillers in Aisne. We work exclusively in B2B with a network of approximately 1,000 professional resellers in France, Ireland, and the United Kingdom. Our human scale implies versatility, autonomy, and a sense of responsibility. Each employee plays a key role in the satisfaction of our reseller customers.

MAIN MISSIONS

Order entry and follow-up

• Receipt and processing of orders received by email, telephone, or form
• Entry of orders into the ERP (Wavesoft) with verification of references, quantities, and prices
• Checking stock availability and proactively informing customers in case of shortages
• Coordination with shipping for the preparation and follow-up of deliveries
• Follow-up of ongoing orders and reminders if necessary

Reseller customer relations

• Responding to requests for availability, lead times, and prices
• Management of first-level complaints (delivery error, billing discrepancy)
• Transmission of complex requests to the sales manager
• Maintaining professional and reactive communication with resellers

Invoicing and commercial administration

• Verifying the compliance of purchase orders (intra-community VAT, export Incoterms)
• Issuing and checking delivery notes and invoices
• Archiving and filing commercial documents
• Reporting pricing or documentary anomalies to management

Supplier arrival follow-up

• Processing and validation of warehouse receipts
• Processing anomalies and correspondence with suppliers
• Archiving and filing documents concerning purchases

REQUIRED PROFILE

Training & experience

• Bac+2 in commercial management, sales administration, or equivalent
• Experience in the agricultural, industrial, or technical distribution sector is a plus
• B1 level or higher in English required

Technical skills

• Mastery of an ERP (entry, stock consultation, order management)
• Proficiency with Excel and general office software
• Ability to read and interpret a reseller price list with price groups and discounts
• Knowledge of invoicing, VAT, and export commercial documents (incoterms, intra-EU VAT)

Personal qualities

• Rigor and reliability: error-free entry is essential
• Reactivity and sense of priorities: knowing how to manage emergencies during peak periods
• Good interpersonal skills: daily contact with resellers
• Autonomy and initiative within the respect of processes
• Discretion regarding commercial data (prices, discounts, customer and supplier files)

CONDITIONS & BENEFITS

Hours: Monday - Friday, 7:30 AM - 5:00 PM Overtime: Occasional during peak periods Health insurance: Partial employer coverage Leave: 5 legal weeks Environment: Small-scale business, human size, stable atmosphere Evolution: Possible depending on involvement

A test will be submitted to shortlisted candidates, before or during the interview.