After-Sales Service Automation Engineer (M/F)
Machine translation — original language: French.Show original
As a true technical expert and ambassador for the Company, you will support our Clients and our Customer Service in resolving issues in automation, electricity, mechanics, and pneumatics.
Main Activities
- Propose and define technical automation solutions for Customer Service projects
- Provide technical support to Clients and internal teams
- Perform on-site interventions at Client locations for commissioning, diagnostics, and troubleshooting of equipment
- Provide remote assistance (hotline) to our clients and technicians in the field
- Train users and client teams on automated systems
- Participate in the continuous improvement of solutions and support processes
Skills:
- Solid knowledge in industrial automation
- Mastery of the B&R software and environment (mandatory)
- Good level in industrial electricity
- Knowledge in mechanics and pneumatics
- Reading and understanding of electrical and pneumatic diagrams
- Electrical certification B2v-br
- Good mastery of IT tools
Languages:
- English: C1/C2 level, both spoken and written, in a technical and professional context
- Arabic: operational level.
Profile: Ideally, we are looking for a profile with experience in the industrial sector and in the environment of industrial machines or special purpose machines. Autonomy, rigor, analytical mindset, and the ability to diagnose and resolve technical problems. 80% international travel: Europe, Americas, Asia, and other destinations according to client needs.
Position: 39 hours Remuneration: 35,000 to 38,000 depending on profile + variables related to travel Meal vouchers + family health insurance