RECEPTIONIST (M/F)

Join a unique establishment in the heart of Normandy!

Pro-RH, Recruitment Agency, is looking for: A RECEPTIONIST (F/M)

Located 1 hour from Paris, in the heart of Normandy, this 4-star hotel-restaurant has 16 rooms and a 50-seat restaurant. A human-sized establishment, where proximity, mutual aid, and conviviality are part of daily life. Everyone has their place and contributes fully to the customer experience.

You will participate in the life of the hotel as a whole, in contact with both customers and the various teams. You will join the reception department composed of 3 people. Depending on needs and in order to guarantee the quality of services, you may also provide support to the accommodation teams.

Your missions are:

Reception

• Welcome customers on-site and by telephone.
• Accompany customers, advise them, and ensure their satisfaction.
• Handle arrivals and departures, billing, and payments.
• Manage reservations and the establishment's schedule.
• Perform administrative tasks and follow-up (filing, data entry, updating documents, responding to emails).
• Control the cash register and ensure the follow-up of payments.

Catering

• Set up and serve breakfasts as well as hot drinks.
• Reset the restaurant dining room.
• Welcome customers at the bar.

Your assets for success:

• At least 3 years of experience in reception.
• Previous experience in a 3 or 4-star hotel reception is appreciated.
• Ideally holding a Bac or BTS Hôtellerie or a BTS Tourisme.
• Proficiency in specific hospitality software such as MEWS or OPERA.
• Ability to communicate in English in a professional context.

In your daily life, do you particularly enjoy service and customer satisfaction? Are you smiling, welcoming, versatile, and autonomous? Do you wish to participate in the success of an establishment and do you have a taste for hospitality? These are the qualities we are looking for!

What the company offers you:

• A CDI (permanent contract) for 39h based in Pacy-sur-Eure
• Remuneration starting from €2062 gross monthly + meal allowances
• Reception hours: 7am-7:30pm (1.5h break)
• A schedule preserving a true balance between professional and personal life
• You benefit from an alternating rhythm organization with:
• 3 days off one week
• 4 days off the following week
• 1 weekend worked out of 2

Do you recognize yourself in this position? Then apply quickly!