food service supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Establish work schedules.

Supervision:

5-10 people.

Security and safety:

Criminal record check.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Walking.
• Physically demanding.
• Attention to detail.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.
• Initiative.
• Dependability.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Do you have experience working in this field?.

Employment terms options:

• Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

• Morning.
• Day.
• Overtime available.

Support for newcomers and refugees:

• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
• Facilitates access to Elders who can offer support and guidance to Indigenous workers .