National Programs Assistant

About the company

The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Audience Engagement, Learning and Public Engagement, National Museum of the American Latino (NMAL), Under Secretary for Museums and Culture, Smithsonian Institution (SI).

Your tasks

The National Programs Assistant supports the development and implementation of bilingual (English/Spanish) educational and public programs, as well as related resources, that advance the priorities and objectives of NMAL's national learning and public engagement initiatives. In this position, you will: Assist in planning, coordinating, and supporting educational, cultural and public programs. Provide administrative and logistical support for events, meetings, travel, and program operations. Maintain program records, registration information, schedules, and related documentation. Communicate effectively with participants, community partners, volunteers, and other stakeholders by providing high-quality customer service and collaborating closely with internal teams and colleagues. Assist with program delivery and outreach efforts, develop educational activities, and collect and analyze evaluation and attendance data to support program effectiveness.

Requirements

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as experience supporting programmatic, operational, or administrative activities; coordinating multiple priorities; maintaining records and documentation; providing customer service; and communicating effectively with internal and external stakeholders. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education: 1 full academic year of related graduate level education OR Superior academic achievement Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards.

Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

There is no basic education requirement.

Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.