Supervisor London

SMCPLondonJob.bopublished 08/21/2026
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Must-have:E-CommerceSeniorLeadPrincipal

Your missions.   Actively sell in a professional and friendly manner contributing to the development of the turnover  

Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty  

To always use initiative to be a senior leader amongst the Sales Team, and support them in development and achieving their own business goals  

To become an expert on the Sandro Experience and lead by example  

To run the sales floor when requested by the management team ensuring the slick operation, clear communication and sales driving hours whilst maximising conversion opportunities with the team.  

Support and develop Sales Assistants in relation to in-depth product knowledge in order to aid our customers fashion needs  

Support the management team in ensuring the team are trained and understand all till and cash handling procedures  

Adhere to stock control procedures  

Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations  

Build professional and effective relationships that support team goals  

Communicate team goals and objectives in the absence of your management team  

We welcome all personalities from all cultures, backgrounds, tastes and experience and we value what makes you unique. 

You have more than 2 years of experience in management in the premium/luxury retail industry. You show adaptability to customers and business needs, a commercial mindset and are able to supervise and motivate a team. 

Transport allowance   Monthly team bonus scheme   Exclusive staff discounts   Uniform   Sickness pay top up (based on length of service)