Retail Training Manager Fixed-Term Contract M/F

Since its creation in Paris in 1998, Maje has succeeded in building its own stylistic language and sketches a subtle distinction between modernity and an assumed unconventionality, by betting on real pieces and sharp details. The Maje spirit is a resolutely feminine silhouette, at once sober, glamorous, and bold. The brand continues its international development successfully and has more than 600 points of sale and nearly 1,700 talented employees in 50 countries.

In 2025, Maje achieves a turnover of more than 467 million euros. In recent years, the Maison has approached the digital transition turning point with great ambition and is accelerating its responsible momentum. Inclusion and diversity are also at the heart of our concerns, because we are convinced that innovation and creativity are born from the diversity of perspectives and profiles. Because we have the will to offer our employees and candidates an inclusive environment, in which everyone has their place, regardless of their origin, background, preferences… It is your turn to enrich our story! Dare to take on the adventure and the challenge, come express your talents within the Maje Family!

The Retail Training Manager France & Europe accompanies Retail teams in the deployment of the Maison's training priorities. A true partner to operations, he/she contributes to the development of field teams' skills in order to support commercial performance and the excellence of the customer experience. Reporting to the Retail Excellence department of the Maison, you accompany the deployment of training actions across a European perimeter of more than 250 points of sale and more than 1,000 employees. In this capacity, your missions are as follows: Support for Retail training projects Participate in the deployment of the Retail training plan in connection with the brand's business priorities. Collect and report the needs of field teams to the relevant stakeholders. Coordinate and monitor the implementation of training projects on a European scale. Ensure the link with the Training Managers of the different markets and promote the sharing of best practices. Collaborate with the Group Learning team on content and training deployment subjects. Participate in monitoring the training budget and associated indicators. Design and creation of training content Design and develop training content adapted to Retail challenges (collection, sales ceremony, storytelling, Maison DNA, Retail tools…). Adapt existing materials and create new modules according to field needs and business priorities. Guarantee pedagogical consistency and the quality of the content distributed. Contribute to the evolution of training formats (digital, in-person, blended learning). Deployment and facilitation of training content Adapt, enrich, and update existing training content (collection, sales ceremony, storytelling, Maison DNA, Retail tools). Accompany the preparation and deployment of brand conferences during seasonal launches. Organize and facilitate in-person or remote training sessions for Retail teams. Ensure the monitoring of participation and the effectiveness of training systems. Be proactive in proposing ways to improve the customer experience and meet the operational needs of the teams. Steering, performance, and management Contribute to the design and validation of training objectives in connection with business and operational challenges. Steer the deployment and facilitation of training systems across the entire perimeter. Ensure the monitoring of performance indicators (participation, completion, satisfaction, field impact) and propose adapted action plans. Manage and support the Retail Training Assistant in project coordination and the operational monitoring of actions.

You have a successful experience of at least 5 years in the Retail sector and/or in similar responsibilities on a European/international perimeter. You are passionate about fashion, customer service, as well as training engineering and you know how to adapt best to different strategic issues, with good priority management. You are proactive, innovative, pedagogical, and know how to gain buy-in and energize training sessions. An affinity with Digital Learning and new training tools is strongly recommended, as well as Project Manager skills. You demonstrate great agility and interpersonal ease to interact with all key stakeholders of the Brand and the Group. Fluent English is essential - mastery of another language is a plus.

Fixed-term contract to be filled ASAP for a minimum duration of 3 months.