Debt Collection & Customer Success Specialist
Must-have:FinTech
The Role As we grow, we need an experienced Debt Collection & Customer Success Specialist to support us and serve as the financial backbone of SmartSolar. We need someone who can take ownership of our customer payments while building strong, long-term relationships with our customers. In this role, you will follow up on monthly payments...
Required
- Proven experience collecting outstanding payments from business customers, with a track record of reducing overdue balances.
- Strong negotiation skills: polite but firm, and able to keep the customer relationship intact.
- Degree in Accounting, Finance, Business, or a related field.
- Experience in accounts receivable, credit control, or customer service is a plus.
- Friendly, patient,...