FIX Protocol Specialist, Senior Consultant

Job Details including but not limited to: Trading Desk Support Act as the first point of contact for the trading desk, providing day-to-day operational and technical support. Troubleshoot real-time trading issues and coordinate with internal technology and operations teams to ensure timely resolution. Monitor and escalate trade breaks, execution anomalies, or client-impacting issues. Client Onboarding & Maintenance Lead new client onboarding for the Prime Services business, including account setup, trade flow testing, and system readiness checks. Partner with Compliance, Legal, and KYC/AML teams to ensure smooth onboarding and adherence to regulatory requirements. Maintain accurate client records and monitor client-specific trading requirements. Vendor Management Manage relationships with external vendors supporting trading systems, connectivity, and related infrastructure. Coordinate issue escalation and resolution with vendors to minimize disruption to trading. Review vendor performance and ensure compliance with agreed service levels. Issue Resolution & Incident Management Investigate and resolve trade-related issues in collaboration with trading, technology, and operations teams. Document recurring issues and work with stakeholders to drive process improvements and prevent recurrence. Communicate effectively with clients and internal stakeholders to provide timely updates and solutions. Trade Floor Support (Horizontal Build-Out) Contribute to the design and establishment of a horizontal trade floor support team covering. Help define standards, processes, and best practices to ensure consistent support across business lines. Collaborate with cross-functional teams to enhance platform resilience and scalability. Job Requirement At least 5 years of experience working with the FIX protocol Knowledge of FIX Protocol and experience in the FIX onboarding / Client Connectivity Space. Proficiency in Requirement Gathering and interaction with the stakeholders. Ability to work in a fast pace / rapidly changing work environment.