Music Administrator (Hybrid – WFH & Studio-Based)

Company Overview

SmallGiant Music is a child-focused music school offering group and individual lessons plus instrument rentals. We teach Piano, Guitar, and Ukulele for all ages, including early years music programs.

Job Summary

Join SmallGiant Music as a proactive Music Administrator supporting daily operations with clear communication, organisation, and follow-through to ensure smooth team, student, and parent engagement in a hybrid work setting.

Responsibilities

• Take clear, structured notes during internal meetings to capture key points and decisions
• Track action items from meetings and send timely reminders to ensure completion of tasks
• Manage and monitor lesson credits, forms, and administrative records accurately
• Provide prompt and professional customer service via WhatsApp, email, and other channels
• Support general administrative workflows and coordinate activities to maintain smooth operations
• Organise and maintain systems to ensure efficient information flow and accessibility
• Work independently with initiative to manage tasks and meet deadlines reliably

Preferred competencies and qualifications

• Experience working in education, enrichment centres, or music schools
• Familiarity with scheduling systems or CRM tools to enhance administrative efficiency
• Interest in music or working in a creative environment