Administrative Support Specialist

This position is located in the Small Business Administration, National Support Network Center in Buffalo, NY. The incumbent serves as the principal administrative operations support specialist responsible for coordinating and maintaining multiple administrative service functions necessary to sustain daily Center operations and disaster response activities.

Major duties

As an Administrative Support Specialist at the GS-0301-9, some of your typical work assignments may include: Coordinates administrative support activities for disaster center operations, including travel, timekeeping, personnel documentation, logistics, supplies, property accountability, and facility support. Reviews administrative requests, records, and supporting documentation for completeness, accuracy, and compliance with applicable regulations, policies, and established procedures. Provides guidance to employees on administrative procedures and resolves routine discrepancies involving travel, time and attendance, documentation, employee access, and other administrative transactions. Coordinates logistical and facility support activities, including mail and shipping, inventory and supply management, accountable property, workspace preparation, and facility service requests. Maintains administrative tracking systems and records, monitors pending actions and operational workloads, and prepares summary information and reports for management.

Qualifications

GS-09: One year of specialized experience, equivalent to the GS-07 grade level in the Federal service, obtained in either the private or public sector: Performing functions in at least three (3) of the following administrative support areas for an office or organization: Procurement /Supply, Budget, Records Management, Telecommunications, Safety and Security, Time and Attendance/Payroll, Travel, Accountable Property. Researching and analyzing problems to identify significant factors, gather pertinent data, and recognize/recommend solutions Creating correspondence, reports, or other documents; and Communicating effectively orally and in writing These qualifications must be clearly referenced in your resume. Education: 2 academic years of progressively higher-level graduate education. OR Master's degree (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements) directly related to the position (e.g. Master of Business Administration, Master of Public Administration). Education must be in a field which demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position. OR A combination of education and experience. For example, 1 full year (18 semester hours or 27 quarter hours) of graduate-level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. 0301 - Administrative Support Specialist Qualification Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified. All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/20/2026.

Education

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, click on: Foreign Education.