VIP Lounge Passenger Reception Service Employee

Skyserv, a leading company in the field of ground handling, announces the filling of new job positions at Athens International Airport.

We are looking for highly trained professionals with excellent communication skills and an orientation toward providing high-level services, to staff the VIP Lounge passenger reception and service area.

Job Description

• VIP Lounge Passenger Reception Service Employee

The position holder will be responsible for the reception, service, and overall experience of VIP passengers, ensuring the provision of high-standard services in accordance with the company's quality and hospitality standards.

Required Qualifications:

• University/Technical College degree or recognized qualification, preferably in the field of Tourism, Tourism Business Management, Hospitality, or a related subject.
• Previous experience in a similar customer service position, preferably in high-end hotel environments, VIP services, airports, or hospitality businesses.
• Excellent knowledge of the English language, both spoken and written.
• Good knowledge of a second foreign language will be particularly appreciated.
• Excellent knowledge and familiarity with the use of computers and office applications.
• Professional appearance, politeness, discretion, and a high sense of responsibility.
• Proven ability to manage demanding customers and effectively handle complaints or emergencies.
• Excellent communication and interpersonal skills.
• Team spirit, consistency, and flexibility in a rotating work schedule and shifts.

Desired Additional Qualifications

• Reference Letter from a previous employer, preferably from a similar job position.
• Previous experience in VIP hospitality services or airport passenger service.
• Familiarity with international customer service standards and hospitality protocols.

The evaluation of CVs will begin immediately and will continue until the positions are filled.

Benefits: