Sales Associate at ICONSIAM (Chinese Speaking)

Job Details

1. Sales and Product Consultation

• Sell and recommend electronic products such as drones, cameras, stabilizers, and various accessories under the DJI brand
• Provide professional customer service, providing accurate, complete, and easy-to-understand product information

1. Store Area Maintenance and Daily Operations

• Responsible for opening-closing the store and strictly following the procedures defined by the company
• Perform duties assigned by the Store Manager with responsibility
• Monitor and drive sales to meet company targets

1. Product and Stock Management

• Inspect, maintain, and manage assigned product stock to ensure it is complete, accurate, and sufficient for sales
• Check product displays to ensure they are organized and convenient for providing information and customer service

1. Sales Reporting

• Prepare and summarize reports on sales situations, sales volume, and product information on a daily/weekly basis

1. General Service and Creating Good Customer Experiences

• Welcome customers with politeness and friendliness
• Observe customer behavior to understand their needs and provide appropriate assistance
• Prepare answers for frequently asked questions and be able to recommend products with confidence

1. Maintaining Orderliness and Cleanliness within the Store

• Maintain the cleanliness of the store area and ensure equipment used in work is always ready for use
• Clean immediately upon finding dirt and manage the area to be orderly and neat

Qualifications: Vocational Certificate, High Vocational Certificate, or Bachelor's Degree At least 1 year of sales experience Determined in sales, service-minded, and has good interpersonal skills Able to communicate basic English