receptionist, medical clinic
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.
Work setting:
Private sector. Health care institution, facility or clinic.
Tasks:
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Arrange teleconferences.
- Calculate billing charges.
- Relay service to persons with disabilities.
- Perform data entry.
- Provide customer service.
- Perform basic bookkeeping tasks.
Computer and technology knowledge:
- Electronic medical records.
- Electronic scheduler.
- Word processing software.
- MS Office.
- Social Media.
- Electronic mail.
- Spreadsheet.
- MS Excel.
- MS Outlook.
- MS Word.
- MS Windows.
Security and safety:
- Bondable.
- Basic security clearance.
- Criminal record check.
- Child Abuse Registry check.
Work conditions and physical capabilities:
- Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
Personal suitability:
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
Employment terms options:
Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
Day.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
Other benefits:
Learning/training paid by employer.