Operations Manager (Asia)
What is worth knowing about SKELAR? It is a venture builder — in other words, a company that builds companies. With us, founders create consumer businesses that become leaders in global markets such as EdTech, Mental health, Petcare, FashionTech, and others.
SKELAR team members build tech products that receive awards from Product Hunt, The Webby Awards, and thousands of positive reviews on TrustPilot. Overall, tech products of our businesses are used by 10+ million people worldwide. All this is thanks to strong teams, because our specialists are the key value of SKELAR.
For professional realization, we have created an environment with expertise and unlimited opportunities — and we are looking for those who crave challenges.
Currently, we are looking for a Regional Operations Manager for the Asia region to raise the bar of results together.
Challenges awaiting in this role: Asia is a region that combines different countries and cultures. Currently, the region is in a phase of active diversification, which causes constant complication of tasks while maintaining the highest standards of quality. The role combines Business Development and Operations: it requires the ability to synchronize the strategic vision of the business with the flawless setup of operational processes to achieve sustainable indicators. For a Regional Operations Manager, it is important to be able to carefully analyze data, identify points of improvement to maintain high platform standards under conditions of rapid growth.
What you will influence:
Operational efficiency of the Asia region
- ensuring high-quality conduct of regular operational processes in the region
- optimization of workspaces and team flow
- management of a remote team of specialists
- analysis and elimination of bottlenecks
- proposing improvements to the region's work processes
Success of Business Development processes
- optimization of the onboarding process, tracking performance of new leads in the region
- development of a KPI plan and implementation of a development system for new leads
Improvement of communication processes
- preparation of training manuals
- managing a regional news channel
- tracking the effectiveness of team communication
What is important to us:
Must-have:
Efficient Communication
- English B2+ (daily communication with stakeholders outside of China)
Remote Team & Region Management
- remote team management
- creating a KPI system for local office specialists
- building a regional development strategy in interaction with business needs
Operational Excellence
- fluent management of data structures
- monitoring execution statuses
- ensuring strict adherence to deadlines
Business Development Mindset
- strategic approach to tasks
- flexibility in decision-making
- rapid adaptation to changing business priorities
Critical Thinking & Result-Orientation
- decision-making based on facts (data-driven)
- effective prioritization and focus on achieving key business indicators
Risk & Dependency Management
- proactive identification of risks
- control of interdependent processes and timely escalation of problematic issues
Ownership & Proactivity
- high level of autonomy
- initiative in developing solutions and improving processes without the need for micromanagement
Will be an advantage:
- Chinese or Vietnamese B1-B2
- Basic SQL, Tableau skills
At SKELAR, we have built an environment for professional self-realization:
- SKELAR Platform. This is the operational core of the venture builder that helps founders move faster from zero to one. Thus, business teams focus on the product — while 10+ teams within the Platform cover functions such as Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and others.
- Networking and knowledge sharing as part of the culture. Among our colleagues are co-founders who have launched more than one business, as well as the strongest specialists in the market. So, we have access to the necessary expertise at arm's length.
- Exclusive domain education. We have created our own training programs for teammates of their choice — from a 2-month school for beginner managers to intensives on AI and professional clubs for development, product management, etc.
- Impact on systemic aid to Ukraine. We have the SKELAR foundation, which was created by SKELAR team members themselves — and thanks to every employee, we implement important social projects. For example, we founded the first accelerator for veterans in Europe https://veteranventure.skelar.tech/ and are forming a platform to support veterans at the state level.
- Ecosystem for productive work. For SKELAR team members, spaces have been created that inspire results — with their own gym, climbing wall, green zones in Bali, and libraries. In spaces where service, security, and comfort are synchronized with the growth pace of teams, we get a wow-experience and work more effectively.
- Care for daily comfort. Breakfast, lunch, access to sports training in Kyiv or partial compensation for classes in Warsaw, medical insurance, paid business trips if the specifics of the role involve such trips, corporate discounts from partners.
We will tell you more during our introductory meeting.
We invite you to build the next big everything at SKELAR together!