Director, Commercial Excellence APAC

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

This pivotal role is central to setting the agenda and standard for commercial excellence across APAC. As Director, Commercial Excellence APAC, you will own the design and rollout of WSA's Commercial Excellence program, embedding the Smart Lean methodology into how every country team operates. Reporting to the Regional President, APAC, you will drive commercial excellence in the region — building the program in partnership with global teams, training markets in it, and ensuring it becomes the operating rhythm of every country's commercial approached.

What you will do

• Partner with global teams to build and shape WSA's Commercial Excellence program for APAC, ensuring it reflects both global standards and regional commercial realities.
• Own the integration and rollout of the Smart Lean methodology into commercial excellence, embedding it as a core operating discipline across the region.
• Train and upskill the region in WSA's commercial excellence agenda, maintaining a consistently high standard across all APAC markets.
• Champion commercial excellence at the country level, working closely with country commercial teams to ensure the program sits at the center of their day-to-day ways of working.

What you bring Experience

• 5+ years of commercial experience, complemented by a minimum of 5 years leading project and change management initiatives, with formal change management qualification.
• Smart Lean trained and experienced, with a track record of embedding the methodology into real commercial operations.
• Strong interpersonal skills, with a demonstrated ability to bring diverse country teams along through complex transformation.
• Experienced working across multiple countries or multinational contexts, able to adapt a regional agenda to fit varied market realities.

Performance and personal competencies

• A results-driven high performer with a strong “can-do” attitude
• Willing to drive organizational change
• Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude
• Results orientated, accountable, and leads by example, raising standards
• Influential, make an impact, drive the teams and act as role model
• A people-oriented person who is always looking for solutions and bringing quality and efficiency improvements.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.