Order Management : Handle end-to-end processing of customer orders, including issuing Purchase Orders (PO) , Delivery Orders (DO) , and Invoices .
Customer Liaison : Respond to inquiries via phone and email regarding product pricing, availability, and promotional details.
Logistics Coordination : Collaborate with the warehouse and shipping teams to schedule deliveries and ensure smooth order fulfillment.
Sales Support : Assist the outdoor sales team by preparing quotations, cost estimates, and organizing sales documentation.
Data Administration : Maintain accurate records of sales activities and customer databases in the ERP system.
After-Sales Service : Manage customer feedback and returns, ensuring timely resolution and service recovery.
Requirements & Criteria
Education : Minimum GCE ‘N’ Level or a Diploma in Business, Logistics, or a related field.
Experience : 1–3 years of experience in sales support, customer service, or administrative coordination is preferred.
Languages : Proficiency in Language is required to communicate effectively with clients and partners.
Technical Skills : Competent in Microsoft Office (Excel/Word/outlook) and experienced with data entry and billing systems. MS Dynamic knowledge Advantages
Attributes : Highly organized, detail-oriented, and able to work in a fast-paced team environment.
