IT SUPPORT OFFICER
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Must-have:SecurityPrincipal
- Provide day-to-day IT support to office staff for hardware, software and system-related issues.
- Set up and maintain computers, laptops, printers and other office IT equipment.
- Install, configure and update operating systems, software and applications.
- Troubleshoot hardware, software, network and connectivity issues.
- Manage user accounts, email accounts and access permissions.
- Maintain office network, Wi-Fi, printers and other IT infrastructure.
- Perform regular system updates, backups and basic security checks.
- Assist in purchasing and maintaining IT equipment and software licences.
- Maintain an inventory of IT equipment and ensure proper asset records are kept.
- Liaise with external IT vendors and service providers when required.
- Provide basic IT training and guidance to employees.
- Ensure IT systems and equipment are properly maintained and secure.
- Perform other IT and administrative duties as assigned by management