Executive / Senior Executive, Career Conversion Programme

Key Duties and Responsibilities

1. Programme Administration & Management Oversee day-to-day administration of CCPs, including processingapplications,reviewing documentation, identifying discrepancies, and preparingprogressupdates and ad-hoc reports for submission to Workforce Singapore (WSG).

1. Grant & Claims Processing Manage supporting documents, process claims for timely disbursement, andensureadherence to established service standards for applications, claims,andenquiries.

1. Compliance & Audit Support Monitor compliance with funding guidelines, maintain audit-readydocumentation,and support internal and external audits.

1. Employer Engagement Engage employers through calls, meetings, and follow-ups to promoteCCPs,address enquiries, and guide them through application and claimsprocesses.

1. Programme Marketing & Outreach Prepare presentation materials, success stories, and case studies; supportthepromotion of CCPs through targeted communication.

1. Event Planning & Advisory Activities Plan and organise outreach events such as workshops, seminars, and briefingstoraise awareness and provide advisory support to employers and participants.

1. Stakeholder Coordination Liaise with government agencies, training providers, and industryassociationsto ensure smooth programme facilitation and issue resolution.

Requirements

Required:

• Degree in any discipline or diploma
• Strong organizational and documentation skills with attention to detail
• Proficiency in Microsoft Office (Excel, Word, Powerpoint)

Preferred:

• Familiarity with administration of government schemes – workforce or workplaceinitiatives
• Experience in claims processing, audit support, or employer outreach
• Strong communication and presentation skills

Core Competencies:

• Analytical and problem-solving mindset
• Ability to manage multiple priorities and deadlines
• High level of integrity and accountability
• Pro-active, service-oriented, and collaborative approach