Director / Deputy Director, Human Resources and Administration

Key Responsibilities

Strategic HR Planning & HR Operations

• Develop and drive HR strategies, policies and initiatives that support the organisation’s strategic objectives and workforce needs.
• Lead manpower planning, workforce budgeting and cost management to ensure effective deployment of human resources.
• Oversee the full spectrum of HR operations, including recruitment and selection, onboarding, contract renewal, payroll, compensation and benefits, employee engagement and offboarding.
• Ensure HR policies, practices and processes comply with applicable employment laws and regulations, and are aligned with prevailing HR best practices.
• Partner and engage with key stakeholders on HR matters and provide sound advice on people-related issues.
• Provide HR advice and support to relevant management committees and oversee the implementation of HR-related initiatives.

Performance Management

• Develop, implement and continuously review the organisation’s performance management framework to drive employee performance and organisational effectiveness.
• Oversee the annual performance appraisal and compensation review exercises, ensuring consistency, transparency and alignment with organisational objectives.

Learning, Development & Talent Management

• Oversee the organisation’s learning and development needs in line with business priorities and competency requirements.
• Develop and implement learning and development programmes to strengthen organisational capabilities and employee performance.
• Drive career development, talent management and succession planning initiatives to support talent retention and build a sustainable talent pipeline.

Employee Relations & Engagement

• Provide guidance and support to management and employees on employee relations matters, including workplace issues, grievances and conflict resolution.
• Handle employee relations matters with fairness, confidentiality and sound judgement, ensuring compliance with relevant employment legislation and organisational policies.
• Develop and implement employee engagement initiatives to strengthen employee experience, engagement and retention.

Administration & Facilities Management

• Oversee general office administration, including procurement of office supplies, office facilities and maintenance.
• Ensure administrative policies, procedures and processes are efficient, cost-effective and aligned with organisational requirements.
• Manage relevant vendors and service providers to ensure effective delivery of administrative and facilities-related services.

Job Requirements

• A recognised Bachelor’s degree in Human Resources, Business Administration, Management, Psychology or a related discipline.
• IHRP certification is preferred, with IHRP-SP certification preferred for the Director position.
• At least 12 years of relevant HR experience, with 15 years or more preferred for the Director position, including substantial experience in HR operations, strategic HR planning and HR leadership.
• Strong knowledge of Singapore employment legislation and HR practices.
• Strong leadership, communication and stakeholder management skills, with the ability to work effectively with senior management and employees at all levels.
• High level of integrity, discretion, sound judgement and professionalism in handling confidential and sensitive HR matters.