MANAGEMENT EXECUTIVE

Job Description: Support daily restaurant operations and ensure smooth and efficient service. Perform and oversee both front-of-house and back-of-house operational duties. Maintain high standards of food quality, customer service, cleanliness, and hygiene. Assist with staff scheduling, manpower deployment, and daily work arrangements. Supervise, guide, and support crew members during daily operations. Handle customer enquiries, feedback, complaints, and service recovery. Monitor outlet sales, food costs, wastage, and other operating expenses. Assist with inventory management, stock ordering, receiving, and stocktaking. Ensure compliance with company SOPs, food safety standards, and workplace requirements. Support promotional activities, new product launches, and delivery-platform operations. Assist with cashiering, daily sales reconciliation, and preparation of operational reports. Identify operational issues and recommend improvements to enhance efficiency, service, and sales. Work closely with the Outlet Manager and Operations Team to achieve operational and sales targets. Take on additional supervisory and management responsibilities as training and experience progress.

Working Hours: Shift working hours base on outlet' s schedule; Benefits: qualified applicants will enjoy comprehensive benefits; Other Requirements: Proficiency in both written and spoken English and Chinese is required, as the role involves regular communication, reporting, and coordination with the company’s headquarters and management team.