Community Engagement Manager (Partnership, Research & Evaluation)

Job Description & Requirements:

Yellow Ribbon Community Project (YRCP), managed by Singapore Anti-Narcotics Association (SANA) is an island-wide programme that mobilising volunteers to support families impacted by incarceration. The applicant is expected to drive the formation of localised networks across Singapore based on the Collective Impact (CI) model to convene a committed group of stakeholders to review and improve the current support services.

Responsibilities :

Strategic Coordination & Alignment

Facilitate discussions on systemic issues and landscape mapping to align understanding of challenges

Address implementation challenges, perform sense-making function and facilitate joint efforts in solutioning and resourcing

Ensure strategic coherence by supporting YRCP team and partners in right-siting as well as coordinating joint strategies to contribute to the Common Agenda

Research & Data Management

Assist in overseeing data collection, tracking of output indicators, and analysis of progress and outcomes of YRCP

Support the development and refinement of shared measurement indicators

Document the learning process and insights gathered from localised network partners

Stakeholder & Partnership Engagement

Build and maintain strong relationships with community partners through regular engagements

Coordinate joint activities and align strategies across partners

Lead working group discussions and conduct outreach to follow up on partner progress

Community Engagement

Actively engage grassroot organizations, government agencies, volunteers and social service agencies

Main Coordinator for engagement work related to forming and sustaining of the localised networks

Community Outreach

Actively participate in the process of research, planning, implementation and evaluation for programmes to strengthen family support, mitigate intergenerational offending and improve reintegration outcomes for successful desistance

Communication & Reporting

Facilitate effective communication between partners

Accurately capture key decisions and outcomes from discussions, maintain appropriate filing/archiving measures

Plan and manage stakeholder engagements and prepare summary reports on progress

Measurement & Evaluation

Develop and refine shared measurement indicators in collaboration with partners

Ensure awareness of key targets and oversee data collection, analysis, and reporting

Operations

Work independently and as a team to meet the operational functions of the Community Engagement Team

Able to work on some Saturdays when required

Technical Competencies:

Must be Degree in Social Work, Psychology or Counselling

Ability to relate with profound challenges of incarceration, intergenerational offending, social services on family support as well as protective factors to successful desistance

Core Competencies

Good team player and pleasant disposition

Strong conceptual and organizational abilities

Strong interpersonal, communication, presentation and writing skills

Mature, independent and positive work attitude

Strong stakeholder management and engagement skills

Good project management abilities

Strong research & analytical skills

Strong technical proficiency

Event Planning

Preferred achievements / characteristics:

Strong passion in working with the community

Good understanding of the principles of corrections and successful desistance

Experience in the social service or family support landscape