OPERATIONS EXECUTIVE

Your tasks

• Coordinate daily indoor and outdoor servicing jobs, delivery schedules, routes, and dispatch operations to ensure timely job completion
• Develop deep knowledge of the vehicle tyres, batteries, servicing parts and driver journey to improve services and delivery
• Identify operational bottlenecks and recommend process improvements to increase productivity and accuracy
• Collaborate with drivers, transport contractors, and internal teams to resolve service and delivery issues efficiently
• Conduct regular safety inspections, risk assessments, and audits to identify hazards and ensure compliance with safety standards
• Handle operational issues and customer feedback by preparing quotations and operational reports
• Manage inventory levels and monitor stock rotations to maintain adequate supplies of products and materials
• Apply strategic and critical thinking to support decision-making and teamwork in daily operations
• Adapt to changing priorities, exercise initiative, manage pressure, multitask, and work independently
• Demonstrate excellent organizational, coordination, communication, and interpersonal skills to engage with diverse stakeholders
• Utilize Microsoft Office applications, including Excel, to support operational tasks and reporting

Requirements

Required competencies and certifications

• Minimum 3 years of relevant working experience in the related field
• Minimum GCE 'O' Level passes