Sales Manager (Logistics Industry)
Job Description:
- Develop and service new customer base
- Build and maintain long term business relationship with new customers
- Design and implement a sales plan that expands and develops company’s customer base and ensure its strong presence
- Work closely with operations and production department to deliver optimal solution to the client’s interests.
- Find creative/ innovative ways to address business and customer needs
- Conduct negotiations on delivery, payment and other necessary conditions with the clients
- Involve in company’s marketing efforts
- Handle tough or complex customer issues by analysing said problem and suggest effective solutions in addressing customer complains/feedback
- Review and suggest improvements on sales policies and procedures for sales department and its subsequent implementation
- Assist to resolve sales operational problems and make recommendation on operational matters
- Bimonthly reporting of sales development, sales volume, and invoicing, gross margin and forecast figures.
- Provide business development and strategic insight on market segments
- Analyse customer data to obtain results useful in making key business decisions
- Gather competitor intelligence and take appropriate market actions in consultation with management.
Requirements:
- Diploma or degree in any field
- Minimally 5 years of sales management experience in freight forwarding/ petrochemical/ semi-con industry
- Strong business sense
- Self-motivated, independent and able to work in dynamic environment
- Exceptional interpersonal, communication skills
- Able to work independently and in a team
- Able to work with short notice