Customer Service Agent
Your mission Are you looking for the ideal side job that you can easily combine with your studies and private life? With plenty of flexibility and a friendly team for 15.45 euros per hour?
Then read on quickly!
As a customer service agent at SimpledCard, you are the voice of the company towards our customers. You answer all their questions kindly and patiently via telephone, chat, and e-mail. With your positive attitude, you ensure that our customers are helped and can move forward with a good feeling.
What does SimpledCard do Simpled Card ensures that business expenses are arranged smoothly. With our payment cards and software, companies can view transactions in real-time and process expense claims with ease. Our head office is located at a beautiful location in the Haarlemmerstraat, 10 minutes walking from the central station. You will work together with an ambitious and friendly team of about 40 employees spread across 4 different countries.
Your profile Requirements What do we expect from a Customer Service Agent? You are a friendly and professional conversation partner. You like working from our office, in the beautiful Posthoornkerk. You think in a customer- and solution-oriented manner. You have at least HBO working and thinking level. You are available at least 16 hours per week. You write and speak fluent Dutch and good English.
Can you also speak a little German? Wonderful! This is a plus, but not necessary. Do you have some knowledge of accounting or experience in financial services? This is a plus, but not necessary.
Why us? What does SimpledCard have to offer you? Lots of flexibility to plan your workdays and -hours around your study schedule and private life. No evening and weekend work! We are only open on workdays between 9:00 and 17:30. The opportunity to gain experience in a fast-growing FinTech company with an informal working atmosphere. A varied position in which you can learn a lot about FinTech, accounting, and customer support. A unique and inspiring workplace in the heart of Amsterdam within walking distance of CS. A luxury lunch daily. A friendly team with social (Friday afternoon) drinks! The opportunity to expand your CV and further develop yourself. Growth opportunities within the team and the company.