IT Desktop Engineer (Windows Desktop Specialization)

Your tasks

• Provide on-site and remote IT support for Windows desktop environments.
• Manage and Maintain Active Directory and Group Policies on a Hybrid Solution.
• Manage the deployment of client machines using PXE automation and deployment systems.
• Monitor and maintain IT infrastructure, including remote management and monitoring tools.
• Troubleshoot and resolve hardware, software, and network issues on client machines.
• Manage IT inventory, including tracking and maintaining hardware and software assets.
• Collaborate with other teams to support system upgrades, patches, and configuration changes.
• Document processes, configurations, and troubleshooting procedures.
• Provide training and support to end-users as needed.

Requirements

• Degree/Diploma/ITE in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT desktop support, with a focus on Windows environments.
• Professional certifications such as Microsoft Certified: Windows Client, MCSA or CompTIA are a plus.
• Strong knowledge of Windows operating systems, deployment automation, and remote management tools.
• Experience with IT inventory management and asset tracking.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.