Sales and Marketing Officer

Your tasks

• Promote the company’s internet services and subscription packages to potential customers.
• Conduct field visits to homes, offices, shops, and commercial areas to generate leads and sales.
• Explain internet packages, pricing, benefits, and subscription requirements to prospective customers.
• Identify customer needs and recommend suitable internet plans.
• Follow up on enquiries and interested prospects to convert them into paying subscribers.
• Meet assigned daily, weekly, and monthly sales targets.
• Maintain accurate records of customer enquiries, leads, sales, and follow-up activities.
• Use WhatsApp, email, Excel, and other approved tools to communicate with customers and update sales records.
• Build positive customer relationships and respond professionally to questions.
• Submit daily reports covering customer visits, leads generated, sales achieved, and challenges encountered.
• Gather customer feedback and share relevant market information with the supervisor.
• Represent the company professionally and honestly during all sales and marketing activities.

Requirements

Required Qualifications and Experience

• Minimum of Senior High School (SHS) education.
• A diploma or degree in Marketing, Business Administration, Sales, or a related field is an advantage.
• Previous experience in sales, field marketing, telecommunications, or Internet Service Provider (ISP) services is preferred.
• Basic computer skills, including Microsoft Excel, WhatsApp, email, and customer record management.
• Good spoken and written English. Knowledge of local Ghanaian languages is an advantage.

Required Skills and Personal Qualities

• Communication: Ability to explain services clearly and engage customers confidently.
• Sales and persuasion: Ability to influence purchasing decisions and convert prospects into subscribers.
• Customer service: Polite, patient, professional, and responsive to customer enquiries.
• Confidence: Comfortable approaching new customers and promoting services in the field.
• Target-driven: Motivated to achieve sales targets and generate new business.
• Interpersonal skills: Ability to build trust and maintain positive customer relationships.
• Honesty and discipline: Reliable, punctual, and committed to accurate reporting.
• Initiative: Able to identify sales opportunities and work with minimal supervision.

Other

Location: Accra Salary: Attractive