Training and Development Manager

Service Performance & Training Manager Sila Services | Sila Boston Location: Stoneham, MA (On-site/Field-Based) Employment Type: Full-Time Compensation: $80,000 - $120,000 plus bons opportunities and weekly pay! Sila Services is looking for an experienced Service Performance & Training Manager to help develop our HVAC and plumbing service teams in the Boston market. We're looking for someone who loves coaching people, understands the residential home services business, and knows how to help technicians become more confident and successful in the field. This isn't a traditional classroom training position. We need someone who can get out in the field, work alongside our technicians and service managers, and make a real difference in how we serve our customers and grow our business.

What You'll Do Coach and develop HVAC and plumbing service technicians to improve sales performance, customer communication, and overall service delivery.