ServiceNow Architect - banking (f/m/x)
Sii PolskaBiałystok, Kraków, Poznań, Warszawa, Toruń, Wrocław, Rzeszów, Bydgoszcz, Łódź, Piła, Lublin, Katowice, Gdańsk, Szczecinnofluffjobspublished 10/16/2026
Must-have:AILead
About the company
We are looking for a ServiceNow Architect to join a large, strategic project aimed at building a multi-module ServiceNow platform for an international financial organization. You will lead a team of three developers and collaborate directly with the Platform Owner and Business Analyst Lead. This role requires a strong technical leadership, presence in the office in Warsaw once a week, and occasional travel to Switzerland. If you are passionate about designing scalable solutions and driving best practices in ServiceNow, this opportunity may be the right fit for you.
Your tasks
- Designing the target architecture of the solution and ensuring the consistency of the entire platform
- Providing technical leadership for a team of three ServiceNow Developers
- Collaborating directly with the Platform Owner and Business Analyst Lead
- Making technical decisions regarding configuration, customization, integration, and data models
- Defining development standards and ensuring the scalability of the solution
- Conducting technical reviews of solutions prepared by Developers
- Designing cross-module solutions across ITSM, CMDB/CSDM, IRM/GRC, CSM, HRSD and related platform capabilities, ensuring end-to-end consistency and appropriate integration patterns
- Ensuring adherence to ServiceNow best practices and minimizing unnecessary customization
Requirements
- Bachelor’s degree in Computer Science, IT or a related field, or equivalent practical experience
- Minimum 8 years of experience in ServiceNow architecture and management
- Proven experience in leading development teams and managing people
- Deep understanding of multi-module ServiceNow environments, including ITSM, CSM, Risk, and Privacy
- Ability to design scalable solutions and maintain architectural integrity across the platform
- Expertise in technical standards and best practices in ServiceNow
- Fluent Polish and English
- Residency in Poland
- Experience with AI development within ServiceNow project
Must have: ServiceNow