Management Trainee

Your tasks

We are looking for a motivated, responsible and results-driven Management Trainee to join our education centre. This role is designed to develop future leaders through structured training in centre operations, student enrolment, sales, customer relationship management and team leadership.

1. Centre Operations

• Assist in the daily operations and administration of the education centre.
• Ensure smooth centre operations and maintain high service standards.
• Monitor class schedules, student attendance and classroom arrangements.
• Ensure compliance with company policies and operational procedures.

2. Student Enrolment & Sales

• Promote tuition and enrichment programmes to prospective parents.
• Conduct course consultations and follow up on enquiries and trial classes.
• Build strong relationships with parents and improve student enrolment and retention.
• Work towards enrolment targets and centre revenue goals.

3. Parent & Customer Relationship Management

• Handle parents' enquiries, feedback and concerns professionally.
• Maintain good relationships with existing parents and students.
• Follow up on student progress and parent satisfaction.

4. Team Management

• Assist in coordinating teachers and administrative staff.
• Support staff recruitment, onboarding, training and performance monitoring.
• Develop leadership, communication and problem-solving skills.

5. Business Development

• Identify opportunities to increase student enrolment and promote educational programmes.
• Support marketing campaigns, events and promotional activities.
• Monitor centre performance and assist in preparing operational reports.

6. Management Training & Development

• Participate in structured training covering sales, operations, customer service and team management.
• Learn to manage centre budgets, resources and performance indicators.
• Take on increasing responsibilities based on performance and readiness for promotion.

Requirements

• Diploma or Degree in any discipline.
• Strong communication, interpersonal and leadership skills.
• Positive attitude, proactive mindset and willingness to learn.
• Good organisational and problem-solving abilities.
• Comfortable with sales targets and customer-facing responsibilities.
• Prior experience in education, tuition centres, sales, customer service or operations management is an advantage.
• Passion for education and a strong interest in developing a long-term career in education management.

What we offer

Successful candidates will have the opportunity to progress to a Centre Principal position, subject to performance and business requirements.

Management Trainee → Assistant Centre Manager → Centre Principal

Career progression will be based on individual performance, leadership capabilities and business needs.

• Structured on-the-job training and leadership development.
• Career advancement opportunities within the education sector.
• Exposure to centre operations, sales and business management.
• Opportunities to take on greater responsibilities and lead a team.