Medical Imaging Customer Service Engineer - Epinal/Nancy (M/F)

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Location: Epinal (88) or Nancy (54).

This permanent position (CDI) is home-based. Ideally, you reside in Epinal or Nancy or in the immediate outskirts of these cities. Daily travel to our clients in the sector is to be expected.

Apply now for the position of Medical Imaging Customer Service Engineer - Epinal/Nancy (m/f/nb), and you will have the opportunity to actively contribute to the development of the imaging business.

Your role:

As a Medical Imaging Customer Service Engineer, you will be responsible for performing all technical interventions necessary for the proper functioning of medical imaging modalities throughout the equipment's entire life cycle. You will also contribute to maintaining and developing relationships with customers to ensure their full satisfaction.

Your expertise:

You perform preventive maintenance and corrective interventions on medical imaging systems installed in hospitals and clinics, primarily based in the departments of the sector, in MRI, scanner, and nuclear medicine; You ensure customer satisfaction through your level of interaction and communication; You take charge of equipment monitoring in perfect transparency with users; You participate in the installation and calibration of new machines.

Required skills:

You enjoy traveling to healthcare facilities to provide solutions, with a certain degree of autonomy in managing your intervention schedule; You possess in-depth technical skills on the medical imaging product range(s) assigned to you (MRI, scanner, and nuclear medicine); You have a good command of technical English; You have good IT skills; You hold a valid Driver's License (Permis B).

Your profile:

You hold a Bac+3/5 degree in Engineering or a Bac+2/3 in electronics / electrotechnics; You have significant experience in the maintenance of medical imaging equipment (minimum 5 years); You have solid experience in the maintenance of systems with high technical value; You demonstrate dynamism, availability, and a strong team spirit; You are committed to customer satisfaction; You are recognized for your interpersonal skills, your organization, as well as your ability to learn and adapt.

Diversity, Equity, and Inclusion are strong values that make us rich every day. We are committed to reviewing all applications in respect of our values and transparency.

Need help applying?

Recruitment Manager: Inès Roos

To facilitate the review of your application, we invite you to avoid contact via email or social networks and to prioritize our jobs and careers site. However, if you encounter any problem during your application, do not hesitate to contact us directly.

To learn more about us, take a look at our website

Who we are:

Siemens Healthineers' portfolio of innovative solutions plays a central role in clinical decision-making and the patient care pathway. We form a team of 74,000 dedicated employees, present in over 70 countries, who push the boundaries of what is possible in the field of healthcare to help improve patients' lives everywhere.