Consultant / Senior Consultant Banking & Innovation

SiaMilanoJob.bopublished 05/20/2026
Must-have:FrontendMobileAIFinTechE-CommerceSeniorHybrid
Machine translation — original language: Italian.Show original

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our consultants serve clients worldwide. Our expertise delivers results. Our optimism transforms outcomes.

Sia is looking for a Consultant / Senior Consultant for the Milan office (hybrid mode) to join projects involving organizational and product innovation, and the application of AI in the banking sector. The figure will be involved in the analysis and implementation of innovative solutions for our clients, through the review of business processes and the definition of new organizational models and use cases, with particular attention to aspects related to the use of AI in the banking world and the enhancement of data. Sia supports its clients along the technological and process transformation journey, through: the development of new products the evolution of digital channels (web, app) from a multichannel perspective the re-engineering of end-to-end processes supporting the adoption of AI in the corporate context, from awareness to the definition of use cases and the implementation of solutions Our methodologies combine sectoral expertise (e.g., innovative payments, e-commerce, compliance, digital) with the ability to develop data-driven business models, algorithms for data usage, and business cases to support the strategic decisions of top management. By joining a global team of expert consultants, you will have the opportunity to: Participate in the design and implementation of new operating models and use cases Draft effective documentation to support client meetings Increase business and functional skills Progressively develop autonomy in project management and business development Contribute to the growth of the Business Unit (workshops, publications, market analysis, industry seminars, support in preparing offers)

Educational background: Master's degree in economic-scientific subjects (Economics, Fintech, Management, Management Engineering, and all disciplines pertaining to the STEM area) Experience: 2-4 years of experience gained at consulting firms or at particularly innovative companies in the banking sector in at least two of the following areas: Customer Journey and Customer Experience: review of the customer journey, need prioritization logic, MVP approach, review of Front-End and mobile Banking/Wallet applications Project Manager / Product Owner in the Digital Banking / Payments field Digital Payments: Issuing, Acquiring, E-commerce AI for banking: declination of use cases, supporting the implementation of AI/Gen AI solutions Data visualization and data analysis Design of new operating models and process review (also through mapping on BPM tools such as ARIS, MEGA, …), drafting of internal regulations (Directives, Operating Procedures, Manuals) Foreign languages: excellent knowledge of English (daily use); knowledge of French or another language is considered a plus. Soft skills: Strong interest in digital transformation in the banking sector Curiosity and interest towards the world of AI Enthusiasm and proactivity Analytical and synthesis skills Attitude toward teamwork in a problem-solving perspective Strong attitude toward achieving results

Further information Working at Sia you will find: A dynamic and meritocratic career path, based on performance A truly international working environment, where you will collaborate with the data hubs of other offices located on a global scale within multidisciplinary Teams Continuous growth and a strong entrepreneurial spirit A direct relationship with internal top management and our clients' top management A place that embraces the concept of flexible work and adopts values such as trust, autonomy, and respect between people An environment where diversity and inclusivity are the core of who we are and how we work All your information will be kept confidential according to EEO guidelines. Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.