Facility Manager

Shuttlers is a technology-driven mass transit company that provides safe, reliable, and affordable commuting solutions for individuals and organisations across Africa. Our head office is the hub where our teams collaborate, so it needs to be safe, well-maintained, and a great place to work. Role Summary The Facility Manager will oversee the day-to-day management, maintenance, safety, and efficiency of the head office. You will make sure the workplace runs smoothly, vendors deliver on their commitments, costs are controlled, and staff have a comfortable, secure, and productive environment.

Oversee the upkeep of the office premises, including electrical, plumbing, HVAC, power (generators, inverters, UPS), water, and internet infrastructure

Run preventive maintenance schedules and resolve faults promptly to minimise downtime

Conduct regular inspections and keep an asset and equipment register

Source, negotiate with, and manage service providers (cleaning, security, catering, fuel, repairs, pest control, etc.)

Monitor vendor performance against SLAs and manage contract renewals

Obtain competitive quotes and ensure value for money

Enforce HSE policies and keep the premises compliant with relevant regulations

Maintain fire safety equipment, emergency exits, and first-aid provisions, and run regular drills

Coordinate with security personnel on access control, visitor management, and incident reporting

Prepare and manage the facility budget, tracking expenses against it

Identify cost-saving opportunities, such as energy efficiency and supplier consolidation

Process facility-related invoices and requisitions accurately and on time

Manage space planning, seating arrangements, and office moves or set-ups

Oversee office supplies, pantry, and general housekeeping

Be the point of contact for staff facility requests and complaints, resolving them quickly

Support events, meetings, and visitor hosting

Maintain accurate records of leases, licences, permits, and insurance

Provide regular facility reports to management on costs, incidents, and maintenance status

Requirements

Bachelor's degree or HND in Facility Management, Estate Management, Engineering, Business Administration, or a related field

4 to 6 years of experience in facility or office management, preferably in a tech company, corporate, or multi-tenant environment

A professional certification (e.g., IFMA, NEBOSH, or similar) is an advantage

Strong knowledge of building systems and maintenance practices

Excellent vendor negotiation and contract management skills

Sound budgeting and financial management ability

Strong organisational, problem-solving, and multitasking skills

Good communication and interpersonal skills

Proficiency in Microsoft Office / Google Workspace

Ability to stay calm and act decisively in emergencies

<